Terms of useIstemal ki sharait
Draft for legal review. Not yet in force. / Draft, legal review ke liye. Abhi laagu nahi.
In shortKhulasa
- Jaanch shows what people reported. It isn’t a guarantee or an official verdict.Jaanch dikhata hai ke logon ne kya report kiya. Yeh guarantee ya sarkari faisla nahi.
- Only report what really happened to you, with honest evidence.Sirf wahi report karein jo waqai aap ke saath hua, sachay saboot ke saath.
- Businesses can reply and dispute. Nobody can pay to remove content.Business jawab aur aitraaz de sakte hain. Koi paise de kar content nahi hatwa sakta.
- We can remove content or accounts that break these terms.In sharait ko torne wala content ya account hum hata sakte hain.
Neeche poori sharait abhi English mein hain.
1. What Jaanch is
Jaanch is a platform where people in Pakistan share their experiences with phone numbers, accounts, sellers, agents, landlords, employers and other businesses, and look them up before paying. Reports and reviews are written by users. Jaanch moderates them but does not verify every claim as fact.
2. No guarantee
A verdict (No reports, Caution or High risk; in Roman Urdu: Saaf, Dhyan se or Khatra) summarises what was reported and how much evidence was provided. “No reports found” does not mean a number, account or business is safe. Always take your own precautions before paying.
3. Your content
- You must only report your own, real experience, and only upload evidence you have the right to share.
- You must not post private information about anyone (CNIC numbers, home addresses, family details), threats, abuse, or content meant to harm a competitor.
- You keep ownership of what you write, and give Jaanch a licence to display, moderate and anonymise it on the platform.
- Knowingly false reports may be removed and may expose you to legal action by the person or business named.
4. Businesses
Any business can claim its page after verification and reply publicly to reviews and reports. Verification confirms who runs the business; it is not an endorsement. Jaanch never removes, hides or reorders content in exchange for payment.
5. Disputes and takedowns
Anyone can dispute a report. We review every dispute and reply within 2 working days. Content showing private information is hidden within 24 hours of a valid request.
6. Moderation and removal
We may edit out private details, reject or remove content, and suspend accounts that break these terms or the community guidelines, or where required by Pakistani law.
7. Liability
Jaanch is provided as is. To the extent allowed by law, Jaanch is not liable for losses resulting from decisions you make using information on the platform.
8. Law
These terms are governed by the laws of Pakistan, including the Prevention of Electronic Crimes Act 2016 as amended.