QuestionsSawalaat
Checking a number or businessNumber ya business check karna
- Is Jaanch free?Kya Jaanch muft hai?
- Yes. Checking, reporting and reviewing are free and will stay free.Haan. Check karna, report karna aur review dena muft hai aur rahega. Check somethingKuch check karein
- Does ‘No reports’ mean it’s safe?Kya ‘Koi report nahi’ ka matlab safe hai?
- No. It only means nobody has reported it yet. Still prefer cash on delivery and never share an OTP.Nahi. Sirf yeh matlab hai ke abhi tak kisi ne report nahi kiya. Phir bhi cash on delivery behtar hai aur OTP kabhi share na karein. How verdicts workVerdict kaise banta hai
- What’s the difference between reviews and scam reports?Reviews aur scam reports mein kya farq hai?
- A review is an opinion about an experience, with stars. A scam report says money was taken or attempted, with evidence a person checked. A business can have good reviews and scam reports at the same time; we never hide one behind the other.Review ek tajurbe par raaye hai, stars ke saath. Scam report kehti hai paise liye gaye ya koshish hui, saboot ke saath jo ek insaan ne check kiya. Ek business ke achhe reviews aur scam reports dono ho sakte hain; hum ek ko doosre ke peechay nahi chhupate. Browse companiesCompanies dekhein
Reporting and evidenceReport aur saboot
- Why isn’t my report showing yet?Meri report abhi tak kyun nahi dikh rahi?
- A person checks every report first, usually within a day.Har report pehle ek insaan check karta hai, aam tor par ek din mein. Follow it in My reportsMeri reports mein dekhein
- What counts as evidence?Saboot kya hota hai?
- A payment receipt or bank transfer, the chat where the deal was made, a tracking page, an unboxing photo or video. Screenshots are fine. We check that the amount, date and number match the story.Payment receipt ya bank transfer, woh chat jahan sauda hua, tracking page, unboxing photo ya video. Screenshot chalte hain. Hum check karte hain ke raqam, tareekh aur number kahani se milte hain. Report with evidenceSaboot ke saath report karein
- Can you get my money back?Kya aap mere paise wapas dila sakte hain?
- No. Report it to your bank or wallet first, then to the NCCIA. Jaanch stops the next person losing theirs.Nahi. Pehle apne bank ya wallet ko batayein, phir NCCIA ko. Jaanch agle insaan ko bachata hai. See how these scams workDekhein yeh scams kaise chalte hain
If you run a businessAgar aap business chalate hain
- Can a business pay to remove a report?Kya business paise de kar report hatwa sakta hai?
- No. Never. A business can reply publicly and can dispute a report, and a person reviews every dispute.Nahi. Kabhi nahi. Business public jawab de sakta hai aur aitraaz kar sakta hai, aur har aitraaz ek insaan review karta hai. Claim your pageApna page claim karein
- Someone reported my number but it wasn’t me.Kisi ne mera number report kiya lekin woh main nahi tha.
- Wrong-person disputes are our top priority and are answered within 2 working days.Ghalat bande wale aitraaz hamari pehli tarjeeh hain aur 2 working days mein jawab milta hai. Dispute the reportReport par aitraaz karein
- What does ‘Identity verified’ mean?‘Shanakht verified’ ka kya matlab hai?
- Only that we checked who runs the business when they claimed the page. It says nothing about honesty; a verified business can still have reports.Sirf yeh ke page claim karte waqt humne check kiya business kaun chalata hai. Imaandari ke baare mein kuch nahi kehta; verified business ki bhi reports ho sakti hain. How verdicts workVerdict kaise banta hai
Your account and privacyAap ka account aur privacy
- Who sees my name when I report?Report karne par mera naam kaun dekhta hai?
- Only our moderators. The report shows as ‘A Jaanch user’.Sirf hamare moderators. Report ‘A Jaanch user’ ke naam se dikhti hai. Privacy policyPrivacy policy
- Why sign in with WhatsApp?WhatsApp se sign in kyun?
- So that one phone number means one person, which keeps fake reports out. We never message you except to confirm sign-in, and your number is never shown.Taa ke ek phone number ka matlab ek insaan ho, jis se jaali reports rukti hain. Hum sign in confirm karne ke ilawa kabhi message nahi karte, aur aap ka number kabhi nahi dikhta. Sign inSign in karein
- Can I take my report back?Kya main apni report wapas le sakta hoon?
- Yes, any time from My reports. It leaves the site at once.Haan, kabhi bhi Meri reports se. Woh foran site se hat jati hai. My reportsMeri reports
Something else?Kuch aur? Contact usRabta karein