How verdicts workVerdict kaise banta hai
Jaanch doesn’t judge anyone. It shows what people reported, how much evidence there is, and what the business replied.Jaanch kisi ka faisla nahi karta. Yeh dikhata hai ke logon ne kya report kiya, kitna saboot hai, aur business ne kya jawab diya.
The three verdictsTeen verdicts
- No reportsSaaf
No reports found. That isn’t a guarantee: it only means nobody has reported this yet.Koi report nahi mili. Yeh guarantee nahi, sirf yeh matlab hai ke abhi tak kisi ne report nahi kiya.
- CautionDhyan se
Some reports, but fewer than 3 with checked evidence. Read them and be careful.Kuch reports hain, lekin 3 se kam mein check kiya hua saboot hai. Parhein aur ehtiyaat karein.
- High riskKhatra
3 or more reports with evidence our moderators checked: receipts, chats or unboxing videos.3 ya zyada reports jin ka saboot (receipt, chat, unboxing video) hamare moderators ne check kiya.
Volume alone never makes something High risk. A hundred reports without evidence stay at Caution.Sirf ginti se Khatra nahi banta. Saboot ke baghair sau reports bhi Dhyan se hi rehti hain.
What happens to a reportReport ka kya banta hai
- SubmittedBheji gayiWith evidence attached.Saboot ke saath.
- Human reviewInsaan ka reviewA moderator reads it, usually within a day.Ek moderator parhta hai, aam tor par ek din mein.
- Evidence checkSaboot ki jaanchAmounts, dates and the number must match.Raqam, tareekh aur number milne chahiye.
- Published or notPublish ya nahiOr sent back for more. The reason is shown to the reporter.Ya mazeed maloomat ke liye wapas. Wajah report karne wale ko dikhti hai.
How we check a reportHum report kaise check karte hain
- A real person reads every report before it’s published, usually within a day.Har report publish hone se pehle ek insaan parhta hai, aam tor par ek din mein.
- We check that the evidence matches the story: amounts, dates, the number or account involved.Hum check karte hain ke saboot kahani se milta hai: raqam, tareekh, aur woh number ya account.
- We remove private details (CNICs, home addresses, family members) before anything goes live.Kuch bhi live hone se pehle hum zaati maloomat (CNIC, ghar ka pata, ghar wale) hata dete hain.
- We reject reports that are abusive, off-topic, or clearly from a competitor.Gaali-galoch, ghair-mutaliq, ya saaf competitor ki taraf se aayi reports reject hoti hain.
Words we use, and words we don’tHum kaunse alfaaz istemal karte hain, aur kaunse nahi
We say “14 reports, 11 with evidence”. We never call anyone a scammer or a fraud, and we never call anything “100% safe”.Hum kehte hain “14 reports, 11 saboot ke saath”. Hum kabhi kisi ko scammer ya fraud nahi kehte, aur kabhi kisi cheez ko “100% safe” nahi kehte.
Replies and disputesJawab aur aitraaz
- Every business can claim its page and reply publicly under any review or report. The reply sits right under it; readers see both sides.Har business apna page claim kar ke kisi bhi review ya report ke neeche public jawab de sakta hai. Jawab usi ke neeche hota hai; parhne wale dono taraf dekhte hain.
- Anyone can dispute a report. A person reviews every dispute within 2 working days. If it’s upheld, the report comes down and the reporter is told why.Koi bhi report par aitraaz kar sakta hai. Har aitraaz 2 working days mein ek insaan review karta hai. Manzoor ho to report hat jati hai aur report karne wale ko wajah batai jati hai.
- Private details in a report are hidden within 24 hours of a dispute, before the dispute is decided.Report mein zaati maloomat aitraaz ke 24 ghante ke andar chhupa di jati hai, faisle se pehle.
Four labels that are not the same thingChaar labels jo ek cheez nahi hain
- Identity verified: we checked who runs the business. Nothing about honesty.Shanakht verified: humne check kiya business kaun chalata hai. Imaandari ke baare mein kuch nahi.
- Reviews: opinions about an experience, with stars.Reviews: tajurbe par raaye, stars ke saath.
- Scam reports: money taken or attempted, with evidence a person checked.Scam reports: paise liye gaye ya koshish hui, saboot ke saath jo insaan ne check kiya.
- Verdict: the fixed rule above, applied to the reports only. Nobody can pay to change any of these.Verdict: oopar wala fixed rule, sirf reports par. Koi paise de kar in mein se kuch nahi badal sakta.
Your privacyAap ki privacy
Personal phone numbers and bank accounts can only be looked up one at a time. We never publish lists of them. Reporters can stay private: only our moderators see who sent a report.Zaati phone numbers aur bank accounts sirf ek ek kar ke check ho sakte hain. Hum kabhi in ki list publish nahi karte. Report karne wale apna naam chhupa sakte hain: sirf moderators dekhte hain ke report kis ne bheji.
Dispute a reportReport par aitraazCommunity guidelinesCommunity guidelinesTransparency reportTransparency report